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Setting up Payment Options

Currently there are four different methods for collecting payment from your customers. These methods can be configured from the 'Payment Settings' screen accessible from the White Label Control Panel.

When a new white label account has been created none of the aforementioned payment methods will be active and the system will display your default account telephone number to all customers who complete an online quotation.

The available payment methods are as follows:

Google Checkout
If you have a Google Checkout Merchant Account (Free to setup) then you can simply provide your merchant number and key and we will link your system to your account, thus enabling your customers to make instant online card payments. We encourage all account holders to use the Google Checkout option as it automates the order process and gives you fast access to the money.

Click here for guidance on setting up a Google Checkout option

Telephone Payments
Telephone payments allow your customer to contact you on a dedicated line to make a payment over the telephone. This is great for businesses which already have the facility to take credit and debit card payments. When a customer contacts you then they will provide a unique quote ID that can be entered into the white label control panel to retrieve the order details. When a payment has been authorised then you can flag the HIP to be processed and delivered to the end user customer.

Click here for guidance on setting up a Telephone Payment option

Cheque Payments
To enable your customers to pay you by cheque you simply need to provide details of the payee name (i.e. who the cheque should be made payable to) and the address where the cheque should be delivered. You can add this information and activate this payment method from the payment settings screen. The end user customer will be prompted to insert the quote ID number on the reverse side of the cheque to enable you to link it up to the associated HIP quotation. It is strongly advisable to ensure the cheque payment has cleared before you initiate the order for processing.

Click here for guidance on setting up a Cheque Payment option

Bank Payments
To enable your customers to pay you by BACs or CHAPs transfer you simply need to provide details of the bank account name, number and sortcode. You can add this information and activate this payment method from the payment settings screen. The end user customer will be prompted to insert the quote ID number as the payment reference to enable you to link it up to the associated HIP quotation. It is strongly advisable that you ensure the cheque payment has cleared before you initiate the order for processing.

Click here for guidance on setting up a Bank Payment option
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